Frequently Asked Questions

Workshop fitting

Do you offer tyre fitting services?

Yes. Tyre Mart and Services has one physical workshop at 2/63 Amberley Crescent, Dandenong South VIC 3175. We offer tyre fitting and wheel balancing. Wheel alignment is a separate service, not included with tyre fitting. Call 03 8751 3950 or use our booking page to discuss the service and confirm an appointment.

Retail returns, warranty and dispatch

What is your warranty policy?

Warranty coverage varies by tyre brand and product. Some manufacturers may offer additional benefits, including road-hazard protection on eligible products, subject to the manufacturer's applicable terms and conditions. Tyre Mart and Services can assist customers with warranty enquiries. Manufacturer warranty coverage is separate from your rights under Australian Consumer Law.

Can I return or exchange tyres?

For retail purchases, we accept change-of-mind returns within 7 days of purchase for unused, unfitted tyres in their original condition and packaging, with proof of purchase. Customers are responsible for change-of-mind return shipping costs. Contact us to arrange a return or discuss an exchange. This change-of-mind policy does not limit your rights under Australian Consumer Law, including for faulty or defective products.

Which orders are eligible for same-day dispatch?

Melbourne metro orders placed before 10:00 AM are eligible for same-day dispatch. Delivery times vary depending on destination, stock availability and carrier/service conditions.

Delivery timing and areas

How long does delivery take?

Melbourne metro orders placed before 10:00 AM are eligible for same-day dispatch. Delivery times vary depending on destination, stock availability and carrier/service conditions.

Which areas do you deliver to?

We deliver across South-East Melbourne — including Dandenong, Cranbourne, Berwick, Pakenham, Frankston, Narre Warren and surrounding suburbs. We also ship Australia-wide. Check delivery options for your address at checkout. Melbourne metro orders placed before 10:00 AM are eligible for same-day dispatch. Delivery times vary depending on destination, stock availability and carrier/service conditions.

Workshop opening hours

Monday–Friday: 9:00 AM–5:00 PM. Saturday: 9:00 AM–1:00 PM. Sunday: closed.

Tyre fitting, balancing and alignment information